Contact

We're here to help.

The fastest way to reach the MiniSnip team is by email. One address covers support, billing, privacy and abuse reports.

What can we help with?

Help with your account
Questions about links, custom domains, analytics, the API or your team. Tell us your account email and, if it is about a link, the short link itself.
API documentation
Billing and refunds
Plan changes, receipts, cancellations and refunds. Your first payment for a paid plan is covered by a 14-day money-back guarantee.
Refund Policy
Privacy requests
Ask for a copy of your data, a correction or deletion, or send a privacy complaint. We may ask you to confirm your identity.
Privacy Policy
Report a harmful link
Seen a MiniSnip link used for phishing, malware, spam or anything illegal? Send us the short link and what is wrong with it, and we will review it.
Acceptable use rules